Frequently Asked Questions
Do you accept insurance?
Our office does not bill insurance. You may pay by check, credit card, or HSA debit card. Upon request, we can provide you with a copy of the superbill which you can submit to your insurance company for possible reimbursement for out-of-network care. The superbill is a detailed medical receipt that contains procedure codes, diagnosis codes, and the fees charged for your office visit. We cannot guarantee what reimbursement, if any, you may receive. We do not submit claims or call insurance companies directly. This is the responsibility of the patient.
We do not participate with Medicare, nor do we bill Medicare for any services rendered. A patient can NOT submit superbills to Medicare for possible reimbursement.
Do you offer payment plans?
No, at this time we do not offer any payment plans.
Why don’t you accept insurance?
Unfortunately, when doctors participate with insurance carriers, they enter into a contract that allows the insurance companies to dictate what services will be supplied, limiting the quality of care that we believe you deserve. As the costs of keeping a clinic running has continued to rise, reimbursement has fallen, forcing most doctors to see more and more patients a day, keeping office visits very brief. We believe this approach of seeing patients for shortened visit times does not allow us to create the personalized plan of care that is necessary in a functional or integrative approach.
Most laboratory services provided by LabCorp or Quest can be billed directly to your insurance plans unless you don’t have out- of-network coverage. For those that do not have good lab coverage we have partnered with LabCorp and negotiated a lower, fixed lab cost for our routine blood work labs. Most have found that this cost is less than their copay for the same tests. It also gives us the freedom to order a more comprehensive workup without concern for a denial of coverage, as the labs are paid for upfront.
Some specialty labs may not be covered by your insurance plans. Please check with your insurance company regarding deductibles and reimbursement for out-of-network labs. It is not the responsibility of Sutton Wellness to understand your individual insurance coverage.
Who is a typical Sutton Wellness patient?
A typical Sutton Wellness patient is someone who wants to take an active role in their health.
Our patients come to us with a wide range of concerns and goals. Some are navigating complex, chronic health conditions, while others are simply looking to optimize their health and prevent future illness. We welcome both.
Beth Sutton, FNP-C, is licensed to care for patients across the lifespan and is currently accepting patients ages 2 and older.
Many of our patients are individuals who are otherwise considered “healthy,” yet don’t feel like themselves. They may have seen multiple providers and been told their labs are “normal,” but continue to struggle with symptoms such as fatigue, poor sleep, mood changes, brain fog, or low resilience.
What do treatments entail?
Our care begins with lifestyle-based foundations, including nutrition, movement, sleep, stress management, and the health of relationships. These elements are essential to long-term healing and are thoughtfully tailored to each individual.
When appropriate, herbal therapies and targeted nutraceuticals may be recommended to support your body based on your unique needs. Prescription medications may also be incorporated when necessary, depending on symptom severity and underlying conditions, and are always prescribed with appropriate clinical monitoring to ensure safety and effectiveness.
This truly holistic approach integrates both Eastern and Western medical perspectives and is guided by your goals, values, and preferences, within the context of evidence-based care and patient safety.
We believe that a strong, trusting relationship between patient and practitioner is one of the most powerful tools for healing. Time is intentionally spent cultivating this partnership, allowing for thoughtful listening, mutual respect, and collaborative decision-making in support of your health and well-being.
Are you my primary care physician?
You are required to have a primary care physician or pediatrician for your child. Beth Sutton, FNP-C offers functional medicine consultation only and does not function as a primary care physician. You must have a primary care physician for yearly physicals, wellness visits and for after hours or urgent care purposes. We do not respond to urgent requests of any sort, including messages or phone calls; you must have a primary care doctor for this purpose.
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